Updated June 6th, 2020:
New showroom temporary hours will be 11am - 7pm Seven days a week.
Although we will be open to the public in limited walk up capacity we ask that for the safety of our staff and customers if you would like to come into the shop we are following the CDC recommendations and are requiring customers be fully masked (we have some to cover both your nose and mouth if you need one), use hand sanitizer on arrival, and practice 6' of social distance between all staff and customers.
Thank you for all your support, flexibility, and understanding in this unprecedented time.
Curbside Pickup and Shipping
7 days a week you can choose the curbside pickup option at checkout and we will contact you (as soon as the order has cleared for pickup) to set up a time to meet you curbside. Orders typically clear within a few minutes but occasionally can take hours. We appreciate your patience.
Or choose to have it shipped direct to you.
Music Lessons
Remote lessons are hopping and most instructors have expanded their availability to make it easier than ever to get in with a specific instructor. Our
instructors bio page has their direct email address if you have any further questions about booking an online lesson with that instructor.
May marks our 22nd Anniversary!
Established May 1st, 1998 we are missing hosting our annual celebration but will hopefully be able to push our planned events out some time later this year when it is safe for our in store guests again.
Playing it Safe
We are using best practices to avoid contamination for our entire staff and customers according to the
CDC Guidelines. Some increased processes include the use of face masks, gloves, and at least 6 feet of distance as appropriate and disinfecting by using cleaning products that meet the
EPA's criteria for use against SARS-CoV-2, the virus that causes COVID-19.
Repairs
We are making appointments to take in your repair needs. Email either Instrument repairs at
Repairs@FiveStarGuitars.com or amplifier repairs at
AmpRepairs@FiveStarGuitars.com and please include your phone number, m
ake, model, serial number, description of the issue and how to reproduce the symptoms you would like cured. Include a video if possible. Our repair team will contact you back to setup a curbside drop off time.