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Whether you choose a Recurring Lesson or Non-Recurring Lesson, your teacher is here for you whenever you choose to study music. Your tuition invoice will be set up on auto-pay to the credit card on your account. You can cancel any lesson with at least 48 hours advance notice.. Within 48 hours of the beginning of your scheduled lesson, we are unable to provide refunds, reschedules, or make-up lessons.
To get the most out of your lessons, make it a part of your weekly routine. We will hold the same time for you on the same day every week. We call this a Recurring Lesson, and you can reserve yours by emailing lessons@fivestarguitars.com, or through the Calendar menu in your MyMusicStaff.com account. If a lesson time is available as a Recurring Lesson, select “Register for all occurrences.”
Your tuition invoice for the upcoming month is auto-paid via the credit card on your account on the 18th of the month. This renews your Recurring Lessons for the upcoming month. Please contact us if you prefer to bill your credit card on a different day of the month.
If you are unable to attend a lesson at your regular time, simply cancel your lesson through your MyMusicStaff.com account. You can cancel with at least 48 hours advance notice. A make-up credit will be automatically added to your account. Your make-up credits are good for 90 days. The only time that cannot be reserved with a make-up credit is your regularly-scheduled weekly lesson time.
Within 48 hours of the beginning of your scheduled lesson, we are unable to provide refunds, reschedules, or make-up lessons. As alternatives to attending your lesson in-person, our teachers are available for video lessons, or you can send a friend in your place.
If you need to take extended time away, you can choose to study over video lessons, send a friend in your place, or release your reserved time for other students to book.
If a weekly Recurring Lesson doesn’t fit your schedule, you can schedule lessons individually whenever your teacher has an opening. Simply access the Calendar menu through your MyMusicStaff.com account and register for a lesson time that works for you. Your lessons will be auto-paid weekly via the credit card on your account.
You can cancel with at least 48 hours advance notice. A make-up credit will be automatically added to your account.
Within 48 hours of the beginning of your scheduled lesson, we are unable to provide refunds, reschedules, or make-up lessons. As alternatives to attending your lesson in-person, our teachers are available for video lessons, or you can send a friend in your place.